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eSIM Tern

Install your eSIM on Android

Menus differ a little between brands. Connect to Wi-Fi first and keep your QR code or eSIM email to hand.

Install on iPhone

Google Pixel

  1. Open Settings, then Network & internet, then SIMs.
  2. Tap Add SIM (or +), then Download a SIM instead.
  3. Scan the QR code and follow the prompts.

Samsung Galaxy

  1. Open Settings, then Connections, then SIM manager.
  2. Tap Add eSIM, then Scan QR code from service provider.
  3. Scan the code and tap Add when asked.

Other Android phones

  1. Open Settings and search for “eSIM”, or look in Mobile network or SIM settings.
  2. Choose the option to add or download an eSIM, then scan the QR code.
  3. If there's no camera option, choose to enter the code manually and paste the full activation code (it starts with LPA:1$).

When you land

  1. Open your SIM settings and make the travel eSIM your mobile data SIM.
  2. Turn on Roaming for the travel eSIM.
  3. Turn off roaming on your usual SIM to avoid charges from your home network.

Stuck?

Our help centre covers the common problems, or you can contact us and we'll help you get connected.

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